By Anne Anquillare, CFA,Chief Executive Officer & President, PEF Services LLC

We have all heard it—the greatest challenge for the private capital markets—and the greatest opportunity—centers on providing investors access to real-time information to enable true transparency.

Investors and regulators alike are demanding new levels of information access that are convenient  with a high degree of visibility, reliability and security. And thankfully, new levels of innovation are available to investors who want to be able to drill down into data specific to their individual commitments, contributions, distributions, residuals, and fund performance and access the underlying, official, real-time data from the official books and records of their fund(s).

Unfortunately, many self-administered funds and third party fund administration service providers struggle to provide the reporting tools and interactive dashboards required to meet this challenge and exceed investor expectations.

TECHNOLOGY AS AN ENABLER FOR GROWTH & INNOVATION

Automation and analytics streamline fund administration processes and deliver greater insight and transparency.  Technology that is powerful, flexible, and purpose-built for private fund financial reporting, investor communications, and data management, drive growth and support business innovation.  

Here are three key benefits and features that private capital investors can experience through next generation investor portal technology.

1. Visibility

While an added layer of oversight is one of the most compelling reasons for Limited Partners to seek out funds that are administered by a third party, the enhanced technology that a reputable fund administrator brings to the table has become equally important.

No longer satisfied with investor portals that are limited to document storage, sophisticated investors are demanding more visibility and access to their investment data.  A next-generation investor portal that supports data visualization, detailed performance reporting, real-time access to underlying data, and secure document delivery is essential and no longer considered a ‘nice-to-have.’

In-depth fund data and all investor documents accessed through a single dashboard anytime, anywhere on-demand has become a game-changer.  With investor portal technology, investors can drill down into data specific to their individual commitments, contributions, distributions, residuals, and fund performance; access the underlying, official, real-time data with one click; and export information to Excel for further analysis and reporting.

Features: Interactive dashboards provide fund details, including vintage year, fund strategy, total commitment, unfunded commitment, and a complete range of performance metrics including DPI, TVPI, RVPI and IRR.  Access to real-time data with one click and exporting information to Excel for further analysis and reporting.

2. Reliability

The ability to have a single source of data, the official books and records of the fund, increases the reliability of the data available via the portal. This also assures both General Partners and investors that there are no version control or offline adjustments to spreadsheets used in loading information into the portal.

Self-service CFO reporting portals for General Partners, and investor portals that combine detailed fund performance data along with document delivery for their Limited Partners, provide the access to the actionable information they require.

Investors want the freedom to visualize their data, export it to Excel, and analyze or report on it any way they choose.  A sophisticated investor portal enables General Partners to differentiate their service and demonstrate the highest levels of transparency and professionalism to their Limited Partners.  It frees fund managers to focus on value creation – to do what they do best.

Features: A single source of data supports a firm’s needs for accuracy, consistency, visibility and agility.  With reliable information derived from a single source of data, you can view fund performance over time, total and unfunded commitment along with portfolio exposure by industry.

3. Security

Investors need access to more and more information, however how that information is communicated can open them up to security risks. More and more data is being pushed through secure portals, just take a look at the banking industry. The private capital industry is going the same route, especially given the risks associated with large amounts of capital moving in many different directions.

Secure portals help you avoid risks associated with email when sharing sensitive financial and personal data by using state of the art security features like two-factor authentication and extended validation SSL certificates.

These portals also provide secure document access that organizes and stores all documents and enables investors to search, filter, and easily access capital calls, distributions, financial statements, K-1s, and other fund-related documents.

Features: Access sensitive data specific to individual commitments, contributions, distributions, wire instructions, and tax reporting.  Support for enhanced security features (e.g. two-factor authentication and extended validation SSL certification).

To learn more about Performance Reporting insights, read this white paper, The New Era in Performance Reporting.

To learn about PEF’s next generation in investor portal technology, read this solution sheet on ViewPoint™ and view this video.